General terms and conditions

Algemene voorwaarden

Please find below our General Terms and Conditions. They apply when you participate in our programs and events and provide important information for you as a participant.

General terms and conditions

Article 1: Definitions
1. “Client”: the party that has given an assignment to Techniekpact Twente to organize one or more Events and/or for the coordination of an Event.
2. “Event”: a meeting or conference organized/coordinated by Techniekpact Twente in cooperation with Clients or on its own initiative.
3. “Event visitor”: a visitor to an Event.
4. “Exhibitor”: a party that has entered into an agreement with Techniekpact Twente for placing or using a stand during an Event.
5. “Techniekpact Twente”: Foundation Techniekpact Twente (“Stichting Techniekpact Twente”), organizer and coordinator of Events.
6. “Participant”: each Partner/sponsor, Exhibitor, Client and Event visitor.
7. “Partner/sponsor”: a partner/sponsor that has entered into an agreement with Techniekpact Twente for additional predetermined services to the Event.

Article 2: General
1. Unless emphatically expressed otherwise in writing, these general terms and conditions apply to all agreements, offers and propositions of Techniekpact Twente with regard to participation in and organization/coordination of Events.
2. The applicability of any purchasing terms and conditions or other general terms and conditions of Participant is explicitly excluded.
3. Should one or more provisions of these general terms and conditions wholly or partially become invalid or void, the remaining provisions of these general terms and conditions shall remain fully applicable. Techniekpact Twente and Participant will enter into negotiations to agree on new provisions to replace the invalid or void provisions, which comply, as much as possible with the purpose and intent of the original provisions.

Article 3: Payment Event visitor
1. Payment must be made within fourteen (14) days after the invoice date, in the currency specified by Techniekpact Twente.
2. Any overdue, unpaid invoice or any overdue outstanding balance will automatically and by operation of law, increase with an interest rate of five percent (5%) per month on the already overdue outstanding amount without judicial intervention or notice of default.
3. All judicial and extrajudicial costs, costs for lawyers, bailiffs and debt collection agencies included, shall be borne by the Event visitor.
4. If the Event visitor believes that the billing(s) by Techniekpact Twente are incorrect, Event visitor is obliged to specify its objections by written notice within eight (8) days upon the date of invoice.

Article 4: Payment Exhibitor, Partner/sponsor or Client
1. Payment must be made within fourteen (14) days upon the invoice date, in the currency specified by Techniekpact Twente. Techniekpact Twente is authorized to invoice monthly.
2. Any overdue, unpaid invoice or any overdue outstanding balance will automatically increase with an interest rate of five percent (5%) per month on the already overdue outstanding amount, without judicial intervention or notice of default. All judicial and extrajudicial collection costs, costs for lawyers, bailiffs and debt collection agencies included, shall be borne by the Exhibitor, Partner/sponsor or Client.
3. If the Exhibitor, Partner/sponsor or Client believes that the billings by Techniekpact Twente are incorrect, he is obliged to specify his objections within eight (8) days upon the invoice date in writing.

Article 5: Cancellation Event visitor
Event visitor can make a cancellation in writing, up to four (4) weeks prior to the Event and free of charge. Thereafter Event visitor is required to pay the full amount due.

Article 6: Cancellation by Exhibitor or Partner/sponsor or Client
1. Cancellation by the Exhibitor, Partner/sponsor or Client must be in writing. In this case, the Exhibitor, Partner/sponsor or Client will owe the following cancellation fee to Techniekpact Twente.
2. In case of cancellation by the Exhibitor longer than sixteen (16) weeks prior to the Event, the Exhibitor’s cancellation fee will be twenty-five percent (25%) of Exhibitor’s total financial contribution to the Event.
3. In case of cancellation by the Exhibitor within sixteen (16) weeks prior to the Event, the Exhibitor’s cancellation fee will be fifty percent (50%) of Exhibitor’s total financial contribution to the Event.
4. In case of cancellation by Partner/sponsor or Client longer than sixteen (16) weeks prior to the Event, Partner’s/sponsor’s or Client’s cancellation fee will be fifty percent (50%) of their total financial contribution to the Event.
5. In case of cancellation by Partner/sponsor or Client within sixteen (16) weeks to twelve (12) weeks prior to the Event, Partner’s/sponsor’s or Client’s cancellation fee will be seventy-five percent (75%) of Partner’s/sponsor’s or Client’s total financial contribution to the Event.
6. In case of cancellation by Partner/sponsor or Client within twelve (12) weeks prior to the Event, their cancellation fee will be hundred percent (100%) of their total financial contribution to the Event.

Article 7: Liability Event visitor
1. Participation in an Event, in whatever form, is always at Event visitor’s own risk. Techniekpact Twente is not liable for personal injury sustained during and Event, except in the cases of a wilful act or gross negligence by Techniekpact Twente.
2. Techniekpact Twente is also not liable in case of loss, theft or damage of items of value, estate, jewellery, art objects, valuable documents or other items of value. The safekeeping of the aforementioned items of value is carried out exclusively at the risk of Event visitor.
3. Event visitor is obliged to compensate the damages caused to Techniekpact Twente by itself or a third party for which Event visitor is responsible during an Event.

Article 8: Liability Exhibitor
1. Participation in an Event, in whatever form, is always at Exhibitor’s own risk. Techniekpact Twente is not liable for personal injury sustained during and Event, except in the cases of a wilful act or gross negligence by Techniekpact Twente.
2. Techniekpact Twente is also not liable in case of loss, theft or damage of items of value, estate,  jewellery, art objects, valuable documents or other items of value. The safekeeping of the aforementioned items of value is carried out exclusively at the risk of the Exhibitor, his staff and third parties engaged by Exhibitor.
3. The Exhibitor is obliged to compensate the damages caused by Exhibitor, Exhibitor’s staff and/or third parties engaged by Exhibitor to Techniekpact Twente.

Article 9: Liability Partner/sponsor or Client
1. Participation in an Event, in whatever form, is always at Partner’s/sponsor’s or Client’s own risk. Techniekpact Twente is not liable for personal injury sustained during an Event, except in the cases of a wilful act or gross negligence by Techniekpact Twente.
2. Techniekpact Twente is also not liable in case of loss, theft or damage of items of value, estate, jewellery, art objects, valuable documents or other items of value. The safekeeping of aforementioned items of value is carried out exclusively at the risk of the Partner/sponsor or Client, their staff and third parties engaged by the Partner/sponsor or Client.
3. The Partner/sponsor or Client is obliged to compensate the damages caused by their staff and/or Partner/sponsor, Client or third parties engaged by Partner/sponsor or Client to Techniekpact Twente.

Article 10: Complaints
Complaints relating to the organization of the Even should be reported as soon as possible by written notice or e-mail message, but ultimately within three (3) days after the Event. Complaints after the period referred to in the previous sentence will not be considered.

Article 11: Force Majeure
If Techniekpact Twente it’s performance under these General Terms and Conditions is delayed or prevented by circumstances beyond its reasonable control, Techniekpact Twente will not be in breach of such conditions because of that delay in performance. However, if the delay in performance is more than three (3) months, any Participant may terminate its agreement with Techniekpact Twente with immediate effect by giving written notice.

Article 12: Changes or cancellation of an Event
1. Techniekpact Twente reserves the right to cancel an Event, change the location or the date of an Event by written notice at least one (1) month in advance of the Event, without being obliged to pay any compensation to any Event.
2. When Techniekpact Twente decides to change a fixed Event location or date, or the Event has to be cancelled, pursuant to the provisions of section 1 of this article, a Participant in no circumstances can claim compensation from Techniekpact Twente.
3. The Event visitor is entitled to cancel its visit free of charge, in writing to Techniekpact Twente within five (5) working days after Techniekpact Twente has informed the Event visitor that the date of the Event has been changed.
4. In case of cancellation of an Event by Techniekpact Twente or the provisions mentioned in section 3 of this article Techniekpact Twente will refund the amount already paid.

Article 13: Intellectual Property, Data protection and Footage
1. Participant is not authorized to duplicate (parts of) the program booklet, posters, flyers and or (promotional) material produced by, or on behalf, of Techniekpact Twente..
2. Techniekpact Twente collects, processes, and uses data of Participants, in accordance with data protection laws and its privacy statement. Photos and/or film footage will be taken at the Event and will be used for promotional use which shall include, but is not limited to, publications on social media, the Techniekpact Twente website, Techniekpact Twente newsletters and invitations for other Events. By accepting these general terms and conditions and attending an Event, a Participant gives permission to Techniekpact Twente for publication of photos made and film footage, in which Participant is visible.
3. A Participant who appears in the material is not entitled to claim any fees; nor can a Participant demand to be mentioned by name if the material is published. If Participant no longer consents to publication in the future, such Participant may withdraw its consent from Techniekpact Twente in writing at any time.

Article 14: Governing Law and Competent Court
1. These terms shall be construed and interpreted in accordance with the laws of the Netherlands.
2. The courts of Overijssel, The Netherlands, shall have exclusive jurisdiction over a dispute arising out of or in connection with these terms, as well as over any claims to demand performance under these terms.

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